#150. What does it take to have a successful go live event for your Dynamics 365 or Power Platform application? Neil Benson sat down with Andrew Bibby, a seasoned expert in Microsoft Dynamics 365 and Power Platform business applications. In this episode, Andrew shares his insights on the crucial process of preparing for and executing a successful go live. From addressing technical difficulties to promoting user adoption and measuring success, Andrew sheds light on the often-overlooked aspects of post-delivery project management. He also discusses the importance of training, involving change champions, and effective communication in ensuring a smooth transition.

Don’t miss this informative episode filled with practical tips for achieving a seamless go-live and maximizing return on investment!


Download my Go Live Runsheet used by my teams use to plan and execute major production release events for our Dynamics 365 and Power Platform apps.


03:26 Phased go-live events for Dynamics 365
06:06 Effort in successful go-live leads to happiness
08:34 Preparation and rehearsal lead to a successful go-live
12:39 Prepare and do steps before go-live
15:36 Early user involvement is vital for successful projects
21:17 Insufficient thought put into IT project training
25:45 Change management ensures successful projects and user adoption
30:07 Change management enhances project success and communication
33:02 Choosing a go-live day
38:20 Metrics, monitoring, and justification are crucial
42:30 The importance of getting across your message, and change management



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