#57. Join me with Ana Inés Urrutia de Souza, a Dynamics 365 HR consultant at FourVision and a rising star in our Power Platform community. Ana shares the story behind the amazing Dynamics 365 for Talent application her team deployed at Centria, in Lima, Peru.

  • Ana came from an HR administrator role and today is an HR application functional consultant at FourVision.
  • Ana's project team created a Dynamics 365 for Talent companion app using Power Apps to enhance the recruiting process at Centria.
  • HR departments and their applications are often treated as a cost to the organisation.
  • This is slowly changing but sometimes HR professionals could do more to improve how they are perceived.
  • COVID-19 has presented HR professionals with an opportunity to lead their company's culture.
  • It took a small team of just three people to build the Power App.
  • Part-way through the project, the client asked for robotic process automation (RPA) to help improve the efficiency of their HR processes.
  • At the end of the project, Microsoft announced that Dynamics 365 for Talent was being deprecated.
  • The client wasn't happy, of course, but they are able to use Talent Attract and Onboard until 2022.
  • The upside of Microsoft's changing product strategies is that Microsoft partners have become more flexible in their thinking and approaches. 
  • Configuring Dynamics 365 for Talent was relatively easy. The hardest part of the project was integrating the Power App with SAP, which involved a dependency on another team.
  • The project's success was assisted by Ana's HR career background which helped her empathise with her stakeholders.
  • There was very open and transparent communication between the project team and its stakeholders that built trust.
  • A third factor that contributed to the app's success was the confidence and leadership of the HR general manager (who had been Ana's former co-worker).

Connect with Ana
LinkedIn: Ana Inés Urrutia de Souza
Blog: AnaInesUrrutia.com
Twitter: @AnaInesUrrutia

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