#98. Hey everyone, Dian Taylor is here! Dian is a two-time MVP and a director of pre-sales at RSM US. She's presenting, 'Getting Started with Power Virtual Agents' at DynamicsCon on 20 September. So I invited Dian onto the Amazing Apps show to tells us all about Power Virtual Agents and give us a sneak peek into her presentation.

We discuss the summer weather in Florida and the easy life of pre-sales as well as some serious topics such as how amazing chatbots can provide an awesome customer experience while others want to make you throw your computer out the window.

Discover why Dian thinks I should start my chats with "Hello, my sweet chatbot… ๐Ÿฅฐ"

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